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Network

Network

All our servers are backed by a 99.9% network and server uptime guarantee.

Our network in downtown Chicago is the ideal location to provide low latency connectivity to all locations around the globe. Chicago is one of the most well connected cities in the world. It serves as one of North America's largest Internet hubs and is home to every major network provider. Most of the fiber optics that connect the East and West coasts of the United States run through Chicago and this yields low latency to both coasts as well as to Europe and the Asia-Pacific region. Network reliability is also greatly increased as the central hub location allows for many routes between our network and final destination points.
Benefits
  • 99.9% uptime guarantee
  • Multiple upstream providers
  • No single point of failure
  • Zero packet loss
  • Fastest inter-city times, second to none
Server Monitoring
Our servers are monitored 24 hours a day, 7 days a week. NodePing monitoring stations are setup to query our servers every 5 minutes and report any problems to our administrators.
Speed Test
Want to test the speed of our network? Try downloading this 100 MB file.
Network / Server Uptime Guarantee
Not including scheduled server maintenance, we guarantee that our services will be available 99.9% of the time, every month. If we fail to meet our guarantee, credits will be applied to your next invoice. Please visit our Terms of Service for more information.
Daily Backups
As a value added service for our customers, all our servers utilize a continuous data protection service which takes a snap shot of your data and stores it in our storage area network array. In the event of a data loss, unintentional or accidental, we are able to restore our data from backups.
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